Refund policy

After the date of purchase, you have up to 14 days to return the products, provided that you follow the guidelines below:

If you haven't used the goods, we'll exchange it or reimburse you in full using the same payment method you used when you first purchased it.

The item being returned must be unopened and in resalable condition.

The cost of shipping is the customer's obligation and is not refundable.

We are unable to provide a refund or exchange if the product has been opened and/or used.

Gift cards and promotional items cannot be returned or exchanged.

Email us at bornidleco@gmail.com to set up a return or for any other enquiries.